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About Us

Trusted Boilers

Trusted Boilers are a family-owned boiler services and heating engineering company based in South London, working with homeowners and landlords.

We provide:

  • tick Boiler installations
  • tick Boiler repairs
  • tick Boiler services
  • tick Homeowner Gas safety checks
  • tick Landlords Gas safety checks

How does the process work?

Working with Trusted Boilers starts with getting in touch, after which we may organise a video survey to fully understand your needs and the layout of your home. We will then provide you with a quote and give you a choice about what actions to take next. For installations, one of our engineers will visit your home and talk through the materials and processes first. We will then order everything in, install it, test it, and sign it off when you are completely satisfied.

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Our story

The company was founded in 2016 by our director and senior engineer Eric Saayeng. Eric brings over 15 years industry experience to the table, having started his career with British Gas in 2008, before moving into management in 2013, and subsequently progressing to start his own business.

Over the past eight years, we have expanded our operations with partnerships with the UK’s leading boiler and gas appliance brands.

We are proud to offer competitively priced combi boilers and system boilers for all types of domestic property, with a long service life and strong energy efficiency rating.

Brands we install

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Plumbers or heating engineers?

Trusted Boilers are gas and heating experts, not plumbers. Our technicians are experts in heating system design and troubleshooting, can identify faults, resolve pressure problems, inefficiencies and leaks, and are qualified to work on boilers of various types so they operate safely and efficiently.

Our heating engineers are all Gas Safe registered for working safely with gas appliances.

Plumbers have a different focus, and are primarily trained to deal with the installation, maintenance, and repair of plumbing systems, such as pipes, fixtures, fittings, and drainage systems. There is some overlap between plumbing and heating services, and some individuals are trained in both fields, but in general, if you have an issue with your boiler, call us, whereas if you have a problem with your water supply pipes, call a plumber.

If there is an issue with your radiators, this is linked to your central heating, please call us and we will advise on whether we can help. This would typically be a call to us rather than a plumber as radiators would be central heating and associated pipework.

Area of operation: We cover a wide area of South London approximately 7 miles from our service base, including Croydon, Banstead, Epsom, Sutton, Kingston, Wimbledon and Coulsdon.

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Working with us

The Trusted Boilers difference

Affordable prices

We aim to keep our prices as transparent and affordable as possible for our customers, giving you a choice of options and agreeing prices in advance to avoid unpleasant surprises.

Professional advice

It’s easy to become overwhelmed by all the information available on the Internet about boilers and heating issues. We cut to the root of the issue to provide solid and dependable professional advice, telling you exactly what you need to do to resolve an issue, in the quickest and most cost-effective way

Trust and credibility

Trusted Boilers are a fully accredited Gas Safe business and have built our reputation on trust and reliability. We turn up when we say we’ll turn up, work with the highest quality parts, offer fair pricing, do what we say we will do, and treat your home and family with respect.

Expertise

Our team are expert heating engineers you can depend on to resolve any type of boiler issue, installation, or service. We continually invest in new qualifications, training, and accreditations to keep our knowledge and skills up-to-date.

Fast, responsive service

We recognise that homeowners are busy people with a lot of family and work commitments, so we aim to be flexible with our service delivery and appointments, while completing each task as quickly as possible. When you need something replaced in a hurry, we’ll do our best to accommodate your timescale to avoid any inconvenience.

Provides regular annual inspections to multiple properties and does this with no fuss and tenants very happy with his style and efficiency when completing the works. Eric knows his stuff and provides sound advice on what is needed.
J Gandhl
Came out to fix a problem on the day we asked if they were available, and actually explained and solved the problem required, for a reasonable price. Breath of fresh air after an awful experience with a previous company who clearly couldn’t care less and quoted stupidly inflated prices. So so happy with Eric’s work, thank you.
Ally
Eric was brilliant very friendly and professional knows his stuff he set up our Nest Thermostat. Someone you can trust. Will use Trustedboiler again and recommend to family and friends.
G&T
Office was Extremely efficient, prompt and answered all questions. Replies and correspondence was quick and detailed. Engineer was the same! Polite, quick and professional. I don’t think you would get better service and installation anywhere else. Thank you!!
Geoff
Eric and his team responded at short notice, did all the hard work in finding the problem with our boiler, ordering the parts needed and getting the problem solved asap
Adam
We have highly trained engineers

Accreditations

      

  

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Gas Safe
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